Terms of Service & End User License Agreement
Last Updated: January 29, 2026
- 1. Agreement to Terms
- 2. Description of Services
- 3. License Grant
- 4. Intellectual Property Rights
- 5. Account Registration and Security
- 6. Payment Terms
- 7. Term and Termination
- 8. Warranty Disclaimer
- 9. Limitation of Liability
- 10. Indemnification
- 11. Dispute Resolution
- 12. Governing Law
- 13. General Provisions
- 14. Contact Information
1. Agreement to Terms
By accessing or using SeenLabs services, software, or hardware ("Services"), you agree to be bound by these Terms of Service and End User License Agreement ("Agreement"). If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to this Agreement.
If you do not agree to these terms, do not access or use our Services.
2. Description of Services
SeenLabs LLC ("SeenLabs," "we," "us," or "our") provides managed digital signage solutions, including:
- Cloud-based digital signage software platforms
- Hardware devices (displays, digital table-tents, media players)
- Video analytics services
- Content management tools
- Installation and support services
3. License Grant
Subject to your compliance with this Agreement and payment of applicable fees, SeenLabs grants you a limited, non-exclusive, non-transferable, revocable license to:
- Access and use the software platform for your internal business purposes
- Operate the hardware products purchased or leased from SeenLabs
- Display content through the Services in accordance with the Acceptable Use Policy
This license is granted for the term of your subscription or service agreement.
4. Intellectual Property Rights
4.1 Ownership
SeenLabs and its licensors retain all right, title, and interest in and to the Services, including all intellectual property rights such as patents, copyrights, trade secrets, and trademarks. This Agreement does not transfer any ownership rights to you.
4.2 Restrictions
You shall not, and shall not permit any third party to:
- Copy, modify, or create derivative works of the Services
- Reverse engineer, disassemble, decompile, or attempt to derive the source code of any software
- Remove, alter, or obscure any proprietary notices on the Services
- Sublicense, sell, resell, transfer, or distribute the Services
- Use the Services for any unlawful purpose or in violation of the Acceptable Use Policy
4.3 Your Content
You retain ownership of any content you upload or display through the Services ("Your Content"). By using the Services, you grant SeenLabs a limited license to store, process, and transmit Your Content solely to provide the Services.
5. Account Registration and Security
5.1 Account Creation
To access certain features, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
5.2 Account Security
You are solely responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use or security breach at we@seenlabs.com.
6. Payment Terms
6.1 Fees
You agree to pay all fees specified in your service agreement or invoice. All fees are stated in U.S. dollars unless otherwise specified.
6.2 Payment Methods
We accept wire transfers, ACH transfers, credit/debit cards (via Stripe or Intuit), PayPal for Business, and Zelle for Business.
6.3 Late Payments
Late payments may result in suspension of Services. Overdue amounts accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.
6.4 Taxes
Fees are exclusive of taxes. You are responsible for all applicable taxes, excluding taxes based on SeenLabs' net income.
7. Term and Termination
7.1 Term
This Agreement begins when you first access or use the Services and continues until terminated.
7.2 Termination by You
You may terminate your account at any time by providing written notice to we@seenlabs.com. Software subscriptions continue through the current billing cycle with no refunds issued.
7.3 Termination by SeenLabs
We may suspend or terminate your access immediately if you:
- Breach any provision of this Agreement
- Fail to pay fees when due
- Violate the Acceptable Use Policy
- Engage in fraudulent or illegal activity
7.4 Effect of Termination
Upon termination:
- Your license to use the Services immediately ends
- You must cease all use of the software and return or destroy any copies
- You remain liable for all fees incurred prior to termination
- SeenLabs may delete your account data within 30 days
8. Warranty Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SEENLABS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR COMPLETENESS OF CONTENT
- UNINTERRUPTED OR ERROR-FREE OPERATION
SEENLABS DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT DEFECTS WILL BE CORRECTED.
9. Limitation of Liability
9.1 Exclusion of Damages
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
- COST OF SUBSTITUTE SERVICES
- DAMAGES ARISING FROM INTERRUPTION OF SERVICE
9.2 Liability Cap
9.3 Essential Purpose
THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
10. Indemnification
You agree to indemnify, defend, and hold harmless SeenLabs, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the Services
- Your Content
- Your violation of this Agreement
- Your violation of any third-party rights
- Your violation of any applicable law
11. Dispute Resolution
11.1 Informal Resolution
Before initiating formal dispute resolution, you agree to contact us at we@seenlabs.com to attempt to resolve any dispute informally for at least 30 days.
11.2 Binding Arbitration
- The arbitration shall be conducted in Los Angeles County, California
- The arbitrator's decision shall be final and binding
- Judgment on the arbitration award may be entered in any court of competent jurisdiction
11.3 Class Action Waiver
11.4 Exceptions
Notwithstanding the above, either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights.
12. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
13. General Provisions
13.1 Entire Agreement
This Agreement, together with the Privacy Policy, Acceptable Use Policy, and Return Policy, constitutes the entire agreement between you and SeenLabs regarding the Services.
13.2 Severability
If any provision of this Agreement is found unenforceable, the remaining provisions shall continue in full force and effect.
13.3 Waiver
Failure to enforce any right or provision shall not constitute a waiver of such right or provision.
13.4 Assignment
You may not assign this Agreement without SeenLabs' prior written consent. SeenLabs may assign this Agreement without restriction.
13.5 Modifications
SeenLabs reserves the right to modify this Agreement at any time. We will notify you of material changes via email or through the Services. Continued use after changes constitutes acceptance.
13.6 Force Majeure
SeenLabs shall not be liable for delays or failures in performance resulting from circumstances beyond its reasonable control, including natural disasters, acts of government, or internet outages.
14. Contact Information
For questions about this Agreement:
SeenLabs LLC
611 N Brand Blvd, Suite 1300
Glendale, CA 91203
United States
Email: we@seenlabs.com
Phone: +1 302 314 8200